bajilivw Responsible Gaming — Your safety is our priority

Gaming is for entertainment — not addiction. At bajilivw we make sure you can play consciously, safely and within your limits.

What is responsible gaming and why does it matter

Online gaming and betting can be an enjoyable form of entertainment when played consciously and in a controlled way. bajilivw believes every player has the right to enjoy a safe gaming environment. Our responsible gaming policy is built around that goal.

Responsible gaming means staying aware of your own limits, keeping control of your time and money, and not letting gaming take over your life. If you feel that gaming is having a negative impact on your daily life, family or finances, use our support tools.

At bajilivw we always see gaming as entertainment. Playing to recover lost money, or placing excessive bets driven by emotion — these behaviours can be signs of a problem.

Core principles

  • Gaming is for entertainment only, not a source of income
  • Every player has the right to set their own limits
  • Asking for help when there is a problem is a sign of courage
  • Our support team is with you 24/7 in Bangla
  • Gaming is strictly prohibited for those under 21

Our responsible gaming tools

bajilivw provides players with several effective tools to keep gaming under control. These tools are easily accessible in your account settings.

Deposit limit setting

You can set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately. Increasing a limit requires a 7-day wait, while lowering one takes effect instantly.

Loss limit setting

Set a limit on how much you can lose within a given time period. Once that limit is reached, no more bets can be placed for that period. This is one of the most effective ways to protect yourself from excessive financial losses.

Session time limit

Set a time limit for each gaming session. When the set time is up, a warning message will be sent automatically. This tool is very useful for avoiding spending too much time on gaming.

Time-out break

If you want to take a break from gaming for a few days, use the time-out option. Your account can be temporarily suspended for any period from 24 hours up to 6 weeks. You will not be able to log in during a time-out.

Self-exclusion

If you feel that gaming addiction is becoming a serious problem, choose a long-term self-exclusion. Your account can be permanently closed for a period of 6 months to 5 years. During this time there will be no option to open a new account.

Reality check notifications

A summary of your session time and spending will be shown at regular intervals. This keeps you aware of how much time and money you are spending on gaming and helps you decide whether to continue playing.

21+ age restriction — a strict policy

Gaming at bajilivw is strictly for those aged 21 and above. Participation by minors is strictly prohibited on our platform. We verify age at account registration and may request additional identity verification in suspicious cases.

If you have young children or teenagers at home, make sure they cannot access your account. Use a strong password and never leave a device unattended while logged in.

For ages 21 and above only

Advice for parents

Take the following steps to make sure underage members of your family cannot access online gaming sites:

  • Use parental control software on your devices
  • Keep your bajilivw account password private
  • Always log out on public computers or shared devices
  • Have an open conversation with minors about responsible gaming

Warning signs of problematic gaming

Ask yourself or someone close to you these questions. If the answer to one or more is yes, consider seeking help.

Playing to recover losses: Are you increasingly inclined to place more bets to make up for what you have lost?

Spending beyond your budget: Do you feel the urge to spend money set aside for family, rent or emergencies on gaming?

Losing track of time: Has spending far longer than planned on gaming become normal for you?

Hiding from family: Do you feel the need to keep your gaming or betting secret from your family?

Impact on work and relationships: Is gaming having a negative effect on your career, studies or family relationships?

Relying on the thrill: Are you turning to gaming to escape low mood, anxiety or loneliness?

How to set your limits

After logging in to your bajilivw account, you can set your gaming limits in just a few steps.

1

Log in to your account

Access your bajilivw account using your registered mobile number and password.

2

Go to account settings

Click on your profile icon in the top right corner and select the "Account Settings" option.

3

Open the "Responsible Gaming" tab

Find the "Responsible Gaming" section on the settings page. All the limit-setting tools are located here.

4

Choose the limit you want

Deposit limit, loss limit, session time limit, time-out or self-exclusion — activate whichever one you need.

5

Confirm

Save the change. Deposit limits and reduced limits take effect immediately. If you need any help, contact us via 24/7 live chat.

Need support?

If you have any difficulty setting limits or would like to speak with someone directly, contact our support team.

Live chat: 24/7 in Bangla

Email: [email protected]

Our specialist team will assess your situation with complete confidentiality and help you take the right steps.

Self-exclusion — a courageous step

Self-exclusion is a powerful tool for players who are struggling with gaming addiction. It is not a sign of weakness — it is a courageous decision to take care of yourself.

When you activate self-exclusion at bajilivw:

  • Your account will be locked for the selected period
  • No bonus or promotional emails will be sent during the exclusion
  • A cooling-off period will apply before the account can be reactivated when the period ends
  • Your balance will be protected and withdrawable when the period ends
  • You can contact us directly via live chat or email for support

If you inform our support team of your self-exclusion request, they will complete the process with complete confidentiality.

Self-exclusion periods

  • 6 months — short-term break
  • 1 year — medium-term recovery
  • 3 years — long-term protection
  • 5 years — maximum protection period

Details of financial limits

Minimum Deposit

৳100

With any payment method

Minimum withdrawal

৳1,000

With any payment method

Withdrawal time

30 minutes – 3 hours

Fast and reliable processing

Payment methods

bKash • Nagad • Rocket • Upay • Bank Transfer

Responsible banking tips

Keep a separate budget for gaming and never deposit beyond that budget. Review your gaming spending every month. Use the transaction history in the bKash or Nagad app to keep a clear picture of your monthly gaming expenses. Remember — gaming is for entertainment, not for spending your savings.

Common questions about responsible gaming

Yes, but some rules apply. Lowering a limit takes effect immediately — this reflects our commitment to responsible gaming. However, increasing a limit takes effect after 7 business days. This delay is intentional, to prevent impulsive limit increases.

Your account balance remains fully protected during self-exclusion. After the exclusion period ends and the cooling-off period has passed, you can contact the support team to make a withdrawal. No transactions are possible while the exclusion is active.

A time-out is a temporary break — from 24 hours up to 6 weeks — after which you can play again automatically. It is suitable when you just need a light pause. Self-exclusion is longer-term (6 months to 5 years) and is for people who are seriously struggling with a gaming addiction. Additional steps are required to reactivate the account once the period ends.

Some key warning signs are: playing beyond your budget, placing more bets to chase losses, hiding your gaming from family or friends, losing focus at work or school, and feeling sad or restless when not gaming. If you experience any of these signs, speak with our support team — we will help you with full confidentiality.

bajilivw verifies age strictly. If it is found that an account was opened by someone under 21, that account will be closed immediately and all transactions will be cancelled. This policy reflects our commitment to protecting minors.

You can speak in Bangla through bajilivw's 24/7 live chat support. Your situation will be kept completely confidential. You can also contact us by email: [email protected]. Our trained support team is always ready to assist with everything from setting limits to self-exclusion.

Play safely and enjoy

Enjoy entertainment at bajilivw while following responsible gaming principles. Explore our gaming world.

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